1. Requirements for Rental

To rent a vehicle from [Company Name], the renter must meet the following criteria:

• Age: Minimum age of [e.g., 21 or 25]. Drivers under 25 may be subject to a “Young Driver” surcharge.

• License: A valid, original driver’s license held for at least [e.g., 1 or 2] years. International renters may require an International Driving Permit (IDP).

• Identification: A valid passport or government-issued ID.

• Payment: A credit card in the name of the primary driver for the security deposit.

2. Booking and Cancellation

• Reservations: A booking is only confirmed once you receive a confirmation email and a booking reference number.

• Cancellations: * Full refund if cancelled [e.g., 48 hours] before the pickup time.

  • Cancellations made within [e.g., 24 hours] may incur a fee of [Amount/%].

• No-Shows: If the vehicle is not collected within [e.g., 2 hours] of the scheduled time without notice, the reservation may be cancelled without a refund.

3. Payments and Security Deposit

• Rates: The rental rate includes the vehicle hire for the agreed duration. Fuel, tolls, and fines are not included.

• Security Deposit: A mandatory deposit of $[Amount] will be “blocked” on your credit card at pickup. This is released after the vehicle is returned in the agreed condition.

• Late Returns: Returns exceeding a [e.g., 29-minute] grace period will be charged an additional full day’s rental.

4. Vehicle Usage Restrictions

The renter agrees NOT to:

• Allow unauthorized drivers to operate the vehicle.

• Use the vehicle for racing, off-roading, or towing.

• Transport hazardous or illegal substances.

• Smoke inside the vehicle (a cleaning fee of $[Amount] will apply).

• Drive the vehicle outside of [Geographic Area/Country] without prior written consent.

5. Insurance and Liability

• Standard Cover: Rental includes Basic Third-Party Liability.

• Damage Waiver: The Renter is responsible for an excess (deductible) amount of $[Amount] in the event of damage or theft, unless additional Collision Damage Waiver (CDW) is purchased.

• Exclusions: Insurance does not cover damage to tires, glass, or the vehicle’s interior caused by negligence.

6. Fuel Policy

• Full-to-Full: The vehicle is provided with a full tank of fuel and must be returned full.

• Refuelling Fee: If the vehicle is returned with less fuel, the renter will be charged the cost of fuel plus a service fee of $[Amount].

7. Traffic Violations

• The renter is solely responsible for all traffic fines, parking tickets, and toll charges incurred during the rental period.

• An administrative fee of $[Amount] will be applied for each fine processed by [Company Name].